Return Policy

  • All perfumes and crystals sold by Qquote are *non-returnable* and cannot be exchanged once purchased.
  • This policy is in place due to the nature of our products, which require strict quality control and hygiene standards.

Refund Policy

  • All sales are final, and no refunds will be provided for any purchased perfumes or crystals unless the product is received in a damaged condition.
  • Refunds for damaged products are only considered under the terms outlined below.

Delivery Policy

  • Orders will be dispatched within 1-3 business days of placing the order.
  • Delivery times may vary based on the shipping location and method chosen during checkout.
  • Please ensure that the delivery address provided is accurate to avoid delays or issues.

Damaged or Incorrect Products

  • In the rare event that you receive a damaged or incorrect product, you must notify us within 24 hours of delivery.
  • To process a replacement or refund for damaged products:

– An unboxing video is mandatory. The video must start from the point you receive the sealed package and clearly show the unboxing process, highlighting the damage or incorrect item.
– You must also provide clear photographs of the damaged product and its packaging.

  • If the claim is verified, we will arrange for a replacement or refund at no additional cost.

Important Notes

  • Claims for replacements or refunds will not be entertained if an unboxing video is not provided.
  • By purchasing from Qquote, you agree to these terms.

If you have any questions or need further assistance, please contact our customer service team at +91-9643605000

We appreciate your understanding and support. Thank you for choosing Qquote!